{"id":916,"date":"2025-04-14T13:50:31","date_gmt":"2025-04-14T12:50:31","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/courses\/?post_type=course_outline&#038;p=916"},"modified":"2025-04-14T13:54:44","modified_gmt":"2025-04-14T12:54:44","slug":"non-technical-training-1-day-process","status":"publish","type":"course_outline","link":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916","title":{"rendered":"Non-Technical Training (1 day process)"},"content":{"rendered":"<h2 class=\"p2\">The only platform to manage complaints of damp, condensation and mould in a property<\/h2>\n<h3 style=\"text-align: center;\">Training Syllabus<\/h3>\n<h4>1.0 Diagnosing Damp, Condensation and Mould<\/h4>\n<ul>\n<li>1.1 Recognise the difference between damp and mould<\/li>\n<li>1.2 How much moisture do we generate<\/li>\n<li>1.3 Effects on our health<\/li>\n<li>1.4 What understandable advice can we provide<\/li>\n<\/ul>\n<h4>2.0 Understanding moisture behaviour<\/h4>\n<ul>\n<li>2.1 Basic requirements for mould<\/li>\n<li>2.2 Understanding effective ventilation<\/li>\n<li>2.3 Understanding the positioning of furniture<\/li>\n<li>2.4 Recognising what mould on contents means<\/li>\n<\/ul>\n<h4>3.0 5Q Approach<\/h4>\n<ul>\n<li>3.1 Five important questions for residents<\/li>\n<li>3.2 Delivering the answers<\/li>\n<li>3.3 Generating understandable responses<\/li>\n<li>3.4 Recognising when to escalate an issue<\/li>\n<\/ul>\n<h4>4.0 Overview<\/h4>\n<ul>\n<li>4.1 Delivering guidance in an understandable manner<\/li>\n<li>4.2 Enhancing internal team knowledge<\/li>\n<li>4.3 Provide immediate effective guidance<\/li>\n<li>4.4 Baseline information for internal management<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The only platform to manage complaints of damp, condensation and mould in a property.<\/p>\n","protected":false},"author":4,"featured_media":917,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-916","1":"course_outline","2":"type-course_outline","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"course_provider-cornerstone-management-services-ltd","8":"course_type-classroom-based","9":"course_subject-building-services"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Non-Technical Training (1 day process) | Construction Training Courses<\/title>\n<meta name=\"description\" content=\"The only platform to manage complaints of damp, condensation and mould in a property\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Non-Technical Training (1 day process) | Construction Training Courses\" \/>\n<meta property=\"og:description\" content=\"The only platform to manage complaints of damp, condensation and mould in a property\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916\" \/>\n<meta property=\"og:site_name\" content=\"Construction Training Courses\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-14T12:54:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916\",\"url\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916\",\"name\":\"Non-Technical Training (1 day process) | Construction Training Courses\",\"isPartOf\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg\",\"datePublished\":\"2025-04-14T12:50:31+00:00\",\"dateModified\":\"2025-04-14T12:54:44+00:00\",\"description\":\"The only platform to manage complaints of damp, condensation and mould in a property\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#primaryimage\",\"url\":\"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg\",\"contentUrl\":\"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg\",\"width\":1200,\"height\":800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pbctoday.co.uk\/courses\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Course Outlines\",\"item\":\"https:\/\/www.pbctoday.co.uk\/courses\/course_outline\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Non-Technical Training (1 day process)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/courses\/#website\",\"url\":\"https:\/\/www.pbctoday.co.uk\/courses\/\",\"name\":\"Construction Training Courses\",\"description\":\"Planning, Building &amp; Construction Today\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pbctoday.co.uk\/courses\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Non-Technical Training (1 day process) | Construction Training Courses","description":"The only platform to manage complaints of damp, condensation and mould in a property","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916","og_locale":"en_GB","og_type":"article","og_title":"Non-Technical Training (1 day process) | Construction Training Courses","og_description":"The only platform to manage complaints of damp, condensation and mould in a property","og_url":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916","og_site_name":"Construction Training Courses","article_modified_time":"2025-04-14T12:54:44+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916","url":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916","name":"Non-Technical Training (1 day process) | Construction Training Courses","isPartOf":{"@id":"https:\/\/www.pbctoday.co.uk\/courses\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#primaryimage"},"image":{"@id":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#primaryimage"},"thumbnailUrl":"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg","datePublished":"2025-04-14T12:50:31+00:00","dateModified":"2025-04-14T12:54:44+00:00","description":"The only platform to manage complaints of damp, condensation and mould in a property","breadcrumb":{"@id":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#primaryimage","url":"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg","contentUrl":"https:\/\/www.pbctoday.co.uk\/courses\/wp-content\/uploads\/2025\/04\/Cornerstone-PBc-Stakeholder.jpg","width":1200,"height":800},{"@type":"BreadcrumbList","@id":"https:\/\/www.pbctoday.co.uk\/courses\/course-outline\/non-technical-training-1-day-process\/916#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pbctoday.co.uk\/courses\/"},{"@type":"ListItem","position":2,"name":"Course Outlines","item":"https:\/\/www.pbctoday.co.uk\/courses\/course_outline"},{"@type":"ListItem","position":3,"name":"Non-Technical Training (1 day process)"}]},{"@type":"WebSite","@id":"https:\/\/www.pbctoday.co.uk\/courses\/#website","url":"https:\/\/www.pbctoday.co.uk\/courses\/","name":"Construction Training Courses","description":"Planning, Building &amp; Construction Today","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pbctoday.co.uk\/courses\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-09-30 17:14:36","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"course_provider","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/course_outline\/916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/course_outline"}],"about":[{"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/types\/course_outline"}],"author":[{"embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/comments?post=916"}],"version-history":[{"count":0,"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/course_outline\/916\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/media\/917"}],"wp:attachment":[{"href":"https:\/\/www.pbctoday.co.uk\/courses\/wp-json\/wp\/v2\/media?parent=916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}