Tuesday, July 20, 2021

Heating Services Framework

This framework is relevant for heating services delivered through two workstreams: Third-party gas & electrical auditors and heating servicing and repairs.

The Heating Services, OJEU compliant framework offers

  •  Compliance duties to ensure domestic properties have appropriate risk assessments and up to date certificates for gas, heating, hot water and legionella
  • Specialist contractors that provide the technical expertise you require to ensure that you are correctly managing your duties
  • Specialist contractors who can perform the day to day function to protect and serve your tenants
  • Services for all heating appliances types (gas, oil, solid fuel and renewable) and connected systems managed or replaced
  • Our members with the choice of SMEs for smaller local projects and main contractors for larger opportunities


Workstream 1: Third party auditors – Independent compliance audits for gas, electrical and heating installation

This provides access to specialist consultants that will provide advice and certainty that projects are delivered compliantly and to best practices. Services include:

  • Audit and advice on the organisations gas safety policy
  • Audit and advice on the organisations electrical policy
  • Auditing of gas servicing and maintenance contracts
  • Auditing heating, gas and electrical repairs and installations
  • Post-servicing and installation quality control inspections (to include a comprehensive report)
  • Tender preparation technical assistance, evaluation and product specification advice
  • Gas and electrical awareness seminars (tailored for technical and non-technical staff)

Workstream 2: Heating system – Service, repairs and installations

This provides complete heating repairs and service (regardless of fuel type or location) and includes:

  • Reactive repair calls (breakdowns)
  • 24 hour emergency reactive repair
  • Planned and routine service tasks
  • Landlords’ Gas Safety Record or Oil Safety Record where appropriate
  • Replacement heating appliances (boilers)
  • Replacement associated heating and hot water equipment

Valid until // May 2021

Heating Services Framework (HS1)