{"id":115918,"date":"2022-09-23T15:12:06","date_gmt":"2022-09-23T14:12:06","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=115918"},"modified":"2023-05-26T17:22:29","modified_gmt":"2023-05-26T16:22:29","slug":"m-v-kelly-case-study-optimising-legacy-systems-with-re-flow","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction\/construction-technology-news\/m-v-kelly-case-study-optimising-legacy-systems-with-re-flow\/115918\/","title":{"rendered":"M.V. Kelly case study: Optimising legacy systems with Re-flow"},"content":{"rendered":"<h2>At <a href=\"https:\/\/www.pbctoday.co.uk\/news\/stakeholders\/field-management-software\/106665\/\" target=\"_blank\" rel=\"noopener noreferrer\">Re-flow<\/a>, our goal is to give businesses the tools to digitally revolutionise operational processes and evolve. For M.V. Kelly, that meant optimising legacy systems and eliminating the small, compounding inconveniences preventing further gains in efficiency. We knew they could achieve that with Re-flow<\/h2>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/A-WQRHlDnLE\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>M.V. Kelly is an award-winning construction and civil engineering company specialising in infrastructure, groundwork, and associated building services. With head offices situated in Solihull, the firm serves a vast geographical area through a network of regional offices located in Stafford, Bromsgrove, Northampton, Oxford, and Coalville.<\/p>\n<p>Established in 1995, M.V. Kelly has distinguished itself as a leader in its industry during over two decades of operation. Amassing overwhelming success and cultivating a strong core dedication to consistency, high standards and maintaining an elite workforce, the company holds a near unrivalled reputation in its field.<\/p>\n<h3>Optimising legacy systems to improve data flow and efficiency of site and operative records<\/h3>\n<p>With thousands of personnel across the country undertaking various works on a mass scale, the business was facing a true whirlwind of work. With operations built on a legacy system, paper and manual processes, works could proceed, but there was certainly potential for evolution. With fewer bottlenecks in data and streamlined communication, M.V. Kelly could improve the data flow and efficiency of their site and operative records.<\/p>\n<p>Information between sites and offices, from job sheets to safety forms, was completed on paper and relayed physically. Aside from the bottlenecks that come with transporting documents, paper is at the mercy of many factors beyond our control &#8211; human error, poor weather, damage and so on. Compounding that, once back at the office, information would require manual transcription. This diverted valuable time of back-office teams into completing repetitive administrative tasks.<\/p>\n<p>SHE Inspections and audits were also completed through paper forms, meaning non-conformance and defects had to be tracked manually and transported back to the office where they were transcribed and logged using spreadsheet software. Defects and non-conformances would then be communicated through various methods to individual SHE advisors, including texts, phone calls and e-mails. Although the information was being returned to the site and passed the information to the foreman and site supervisor, compiling audit trials became difficult due to the disjointed communication methods being used.<\/p>\n<p>These processes weren\u2019t solely to blame, however. Without a reliable solution for data transfer, contact between site and office could at times be affected by delays. With over 2,000 operatives, keeping track of changing phone numbers meant text messaging tended to be unreliable, while e-mails could fade into the background of busy on-site operations. Forms had to be physically transported or sent as photographs, and quality could greatly vary. Breakdowns in communication also meant that there was a risk of work not proceeding as smoothly as it could, and office staff weren\u2019t always working with the latest information &#8211; meaning small issues could develop into serious problems.<\/p>\n<h3>M.V. Kelly needed a system that could consolidate all their processes, workflows, and records in one place. That system was Re-flow<\/h3>\n<p>What M.V. Kelly needed was a comprehensive and powerful system that can consolidate all their processes, workflows, and records in one place while enabling the collection of quality, live data and streamlining cross-team communication. A system resilient enough to support the needs of over 2,000 operatives and 200 back-office staff across multiple sites and offices. <strong>That system was Re-flow.<\/strong><\/p>\n<p>Re-flow\u2019s centralised store of information meant M.V. Kelly could do away with both the paper and fragmented legacy systems they had previously used to keep records. With a scalable, cloud-based system, the vast quantities of data the company would be storing and processing on a daily basis could be reliably handled. Accessible through the app and dashboard, filters and search functions mean specific forms can be found within seconds, and staff can rest easy knowing the information they\u2019re looking for will always be there. Being built on a sophisticated digital infrastructure, duplicate entries would also become a thing of the past. Staff can now view all relevant information including qualifications, training records, forms, job history, location and much more with the peace of mind that they have the exact data they\u2019re looking for &#8211; all while keeping personal data secure through customisable permissions.<\/p>\n<p>Lengthy manual processes could now take minutes. SHE inspections and audits can all be completed through the Re-flow app, where they\u2019re instantly fed back to the office. Necessary information is then passed on directly to relevant parties such as foremen and site supervisors, making sure everyone stays current on incidents and non-conformities as they happen. Not only can <a href=\"https:\/\/re-flow.co.uk\/product\/features\/team-communication\" target=\"_blank\" rel=\"noopener noreferrer\">important information now be communicated instantly<\/a>, but it can also be tracked, meaning back-office staff know exactly when a task has been completed, who it\u2019s been completed by and where. That\u2019s the power of real-time data \u2013 when everyone\u2019s in the know, work becomes safer, more efficient, and more focused.<\/p>\n<p>With the click of a button, all relevant parties can receive the information they need, accessible through their mobile device. When <a href=\"https:\/\/re-flow.co.uk\/product\/features\/scheduling\" target=\"_blank\" rel=\"noopener noreferrer\">scheduling<\/a> and <a href=\"https:\/\/re-flow.co.uk\/product\/features\/jobs\" target=\"_blank\" rel=\"noopener noreferrer\">creating jobs<\/a> &#8211; drawings, PDFs, photographs, and any site-related information can be attached or placed in the app\u2019s knowledge base \u2013 accessible whenever operatives need it, without scrambling through folders in the middle of a busy worksite. When everyone has access to exactly the information they need, they can fully focus on doing the work that matters, all controlled from Re-flow\u2019s desktop dashboard.<\/p>\n<h3>M.V. Kelly took the efficiency of their operational processes to the next level with Re-flow<\/h3>\n<p>Tasks such as completing and sending information now became instant while searching for specific records could now take mere seconds. The business has seen hundreds of hours saved across all areas and roles \u2013 operatives, foremen, site supervisors, SHE inspectors and back-office staff \u2013 giving them more time to focus on the work that matters.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-115922 aligncenter\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-300x79.png\" alt=\"\" width=\"767\" height=\"202\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-300x79.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-768x202.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-1024x270.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-696x183.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-1068x281.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1-1594x420.png 1594w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-1.png 1681w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/><\/p>\n<p>Manual processes have been stripped away in favour of workflows streamlined by instant communication, live data, and <a href=\"https:\/\/re-flow.co.uk\/product\/features\/automation\" target=\"_blank\" rel=\"noopener noreferrer\">automation<\/a>. M.V. Kelly now sends 15,000 <a href=\"https:\/\/re-flow.co.uk\/product\/features\/forms\" target=\"_blank\" rel=\"noopener noreferrer\">forms<\/a>, and 18,000 images and captures 10,500 <a href=\"https:\/\/re-flow.co.uk\/product\/features\/capture-sign-off-and-track\" target=\"_blank\" rel=\"noopener noreferrer\">signatures<\/a> on average, every month through Re-flow, without worrying about storage or printing costs. Masses of data are stored on a secure, reliable system that operates around the clock with no downtime.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-115923 aligncenter\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-300x88.png\" alt=\"\" width=\"733\" height=\"215\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-300x88.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-768x225.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-1024x300.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-696x204.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-1068x313.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2-1435x420.png 1435w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-2.png 1681w\" sizes=\"auto, (max-width: 733px) 100vw, 733px\" \/><\/p>\n<p>With a hassle-free system, operatives no longer see health and safety enforcement as the burdensome process it can be when wading through paperwork. Forms are completed quickly and automatically uploaded back to the office. SHE inspections are carried out more efficiently through the Re-flow app, with foremen and site supervisors being instantly notified of non-conformance and defects, meaning risks can be addressed in a timely manner, fostering a safer working environment.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-115924 aligncenter\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-300x88.png\" alt=\"\" width=\"702\" height=\"206\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-300x88.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-768x225.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-1024x300.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-696x204.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-1068x313.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3-1432x420.png 1432w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/09\/Quote-3.png 1681w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/p>\n<p>Now, with Re-flow, M.V. Kelly has gained a new mastery of their productivity in all aspects \u2013 from a newfound sense of efficiency and organisation in their processes, <a href=\"https:\/\/re-flow.co.uk\/product\/features\/asset-management\" target=\"_blank\" rel=\"noopener noreferrer\">records<\/a>, and workflows to seeing positive culture shifts on-site. A piece of software on its own just can\u2019t offer this. That\u2019s why Re-flow doesn\u2019t offer just a piece of software &#8211; it offers a collaborative process that transforms, supports, and adapts to businesses and their changing needs.<\/p>\n<p><strong>For more information about Re-flow\u2019s field management software, <a href=\"https:\/\/re-flow.co.uk\/news\/re-flow-field-management-software-review-by-intelligent-traffic-systems?utm_source=pbctoday&amp;utm_medium=article&amp;utm_campaign=mv+kelly+case+study&amp;utm_id=mv+kelly+case+study\" target=\"_blank\" rel=\"noopener noreferrer\">visit www.re-flow.co.uk<\/a> or <a href=\"tel:01392574002\" target=\"_blank\" rel=\"noopener noreferrer\">call 01392 574002<\/a>.<\/strong><\/p>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>At Re-flow, our goal is to give businesses the tools to digitally revolutionise operational processes and evolve. For M.V. Kelly, that meant optimising legacy systems.<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[172736],"tags":[464,574,172727,900,116833],"stakeholder_rel_tag":[172506],"contributor_rel_tag":[],"class_list":{"0":"post-115918","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-construction-software-news","7":"tag-contributor-profile","8":"tag-data-management","9":"tag-featured","10":"tag-project-information-management","11":"tag-sh-re-flow","12":"stakeholder_rel_tag-re-flow"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>M.V. 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