{"id":116430,"date":"2022-10-04T16:36:02","date_gmt":"2022-10-04T15:36:02","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=116430"},"modified":"2022-10-04T16:36:02","modified_gmt":"2022-10-04T15:36:02","slug":"a14-idt-construction-process-automation-road-improvement","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-technology-news\/a14-idt-construction-process-automation-road-improvement\/116430\/","title":{"rendered":"A14 IDT: Adressing construction site challenges with FlowForma process automation"},"content":{"rendered":"<h2>The A14 Cambridge to Huntingdon Improvement Scheme, a joint venture project, adopted FlowForma process automation to address construction site challenges and put the A14 IDT on the road to process improvements and better governance<\/h2>\n<p>The A14 Cambridge to Huntingdon Improvement Scheme is the largest road construction project in the UK and is a \u00a31.5bn joint venture between Costain, Skanska, and Balfour Beatty.<\/p>\n<p>From the outset, the project faced the same logistical challenges around business processes that all site-based work must deal with.<\/p>\n<h3>FlowStudy summary<\/h3>\n<h4>The processes:<\/h4>\n<ul>\n<li>Permission to Dig<\/li>\n<li>Site Visits Requests<\/li>\n<li>Joiners and Leavers<\/li>\n<li>Labour Requests<\/li>\n<li>Material Requisition<\/li>\n<li>IT Project Requests<\/li>\n<\/ul>\n<h4>The pain points:<\/h4>\n<ul>\n<li>Manual processes<\/li>\n<li>Excessive paperwork<\/li>\n<li>Distributed workforce<\/li>\n<li>Poor governance<\/li>\n<\/ul>\n<h4>The benefits:<\/h4>\n<ul>\n<li>Faster processes save days<\/li>\n<li>Familiar interface and excellent value<\/li>\n<li>Integrated data for better reporting<\/li>\n<li>Better governance (with audit trail)<\/li>\n<li>Accessible over mobile<\/li>\n<li>Single source of truth for all data<\/li>\n<\/ul>\n<h4>The next steps:<\/h4>\n<ul>\n<li>Integration with a GIS (Geographic Information System) platform will make mapping processes more efficient, and there are plans to extend <a href=\"https:\/\/www.pbctoday.co.uk\/news\/stakeholders\/planning-construction-stakeholders\/flowforma-process-management-experts\/114088\/\" target=\"_blank\" rel=\"noopener noreferrer\">FlowForma Process Automation<\/a> into other areas of business.<\/li>\n<\/ul>\n<h3>Before FlowForma, the project relied on paper-based processes<\/h3>\n<p>Three on-site compounds were quickly connected with fibre broadband by the A14 Integrated Delivery Team (IDT), enabling some sharing of spreadsheets and other information over email.<\/p>\n<p>But there were still approval processes that depended on printing out and physically sharing documents to get them signed off.<\/p>\n<p>With a huge volume of paper in the system, documents inevitably got lost and mistakes were made. IT Manager, James Morgan, was determined to do something about it.<\/p>\n<h3>The adoption of IT-based solutions is poor in construction<\/h3>\n<p>\u201cThe adoption of IT is quite poor in construction. We still rely on a lot of paper-based processes, people having to meet face-to-face and share documents to get things done,\u201d he explained. He had very clear ideas about the solution.<\/p>\n<p>\u201cOne of our mantras in IT is about having a single source of truth around data. I wanted to centralize and standardize data across projects, ensuring a consistency \u2013 you have to make sure that an apple is an apple to everybody involved,\u201d he explained.<\/p>\n<h3>Giving the JV project a single source of truth<\/h3>\n<p>James went looking for an <a href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction\/construction-technology-news\/changing-the-way-construction-works-with-flowforma-process-automation\/115675\/\" target=\"_blank\" rel=\"noopener noreferrer\">automated workflow solution<\/a> that could remove the dependency on paper-based processes and give the joint venture project the single source of truth he was looking for.<\/p>\n<p>He was considering several products when he came across FlowForma Process Automation on Microsoft App Source (formally known as App Store).<\/p>\n<p>The decision was easy because FlowForma Process Automation addressed all three of his priorities: it was built on the SharePoint platform, requires no coding skills, and represents excellent value for money.<\/p>\n<p>Microsoft Office 365\u00ae and Microsoft SharePoint\u00ae are cloud applications commonly used by construction teams, so the look and feel of FlowForma Process Automation was immediately familiar to users. James Morgan liked the platform \u2013 he had already used SharePoint for a Material Requisition process but needed more functionality to deliver the workflows he wanted.<\/p>\n<h3>Making workflows less IT-centric with FlowForma no code<\/h3>\n<p>No code was important because it supported a plan to make workflows less IT-centric and enable the wider business to build their own processes. The value proposition was helped because FlowForma Process Automation\u2019s tight integration with Microsoft meant existing Microsoft investments were maximised.<\/p>\n<p>Because it\u2019s a cloud service, it\u2019s easily accessed over <a href=\"https:\/\/www.pbctoday.co.uk\/news\/featured\/flowforma-mobile-app-for-microsoft-teams-workflow-automation\/115930\/\" target=\"_blank\" rel=\"noopener noreferrer\">mobile devices<\/a>, which was also important to A14 IDT. It operates a Bring Your Own Device policy, which FlowForma Process Automation is able to support with Android and iOS compatibility.<\/p>\n<p>To get fully up to speed, James Morgan took advantage of <a href=\"https:\/\/www.flowforma.com\/blog\/discover-the-flowforma-surestart-experience\" target=\"_blank\" rel=\"noopener noreferrer\">FlowForma SureStart<\/a>, a four-step onboarding program. He also had direct support from FlowForma\u2019s Customer Success team that would walk him through all he needed to know. Once he was familiar with its logic, he was soon developing his own \u201cflows\u201d.<\/p>\n<p>To date, James has developed 24 flows, primarily electronic forms that overcome the challenge of bringing together disparate teams of six or seven stakeholders to sign-off on requests.<\/p>\n<h3>Streamlining construction processes<\/h3>\n<p>The \u2018Permit to Dig\u2019 process is typically an approval request procedure that used to involve downloading a document, filling it in, and sharing it with the team.<\/p>\n<p>In FlowForma Process Automation it\u2019s become an automated electronic process. Another one was the Site Visit Request form, which needed to author VIP site tours that take place every week.<\/p>\n<p>It\u2019s essentially a scheduling process with multiple components that need to be coordinated, from drivers and vehicles to the timing of each stop. All of this is now done seamlessly in FlowForma Process Automation.<\/p>\n<p>Other processes included Joiners and Leavers, Labour Request and the Material Requisition form that was originally built on SharePoint. Moving it to FlowForma Process Automation has provided a lot more functionality and increased its efficiency.<\/p>\n<p>James\u2019s IT team has also introduced its own Project Requests form to ensure new initiatives can be properly assessed and aligned to business strategies.<\/p>\n<h3>Saving the A14 IDT time through automating processes<\/h3>\n<p>The collective impact of FlowForma Process Automation has saved A14 IDT days in time by automating processes and cutting down on paperwork. \u201cYou can complete processes much quicker and with mobile access you\u2019re enabling people in the field to work on forms from anywhere \u2013 you\u2019re not waiting for someone to get back to their desks,\u201d he said.<\/p>\n<p>Increased efficiency is one benefit; another is better governance. At the end of a project, field teams are expected to hand over all of the data around its processes, providing an accurate audit trail of everything that happened.<\/p>\n<p>\u201cUsing FlowForma Process Automation, we can generate PDFs of the forms and push them through to our document control and records management people. It saves a lot of time, instead of having to find paperwork and scan it,\u201d he said.<\/p>\n<p>This is why James wants to extend the role of FlowForma Process Automation to the wider businesses, where there are literally hundreds of processes that could be transformed into auditable flows. \u201cIt\u2019s a potential game-changer,\u201d he said. Another business benefit is the way FlowForma Process Automation integrates with the IDT\u2019s reporting capabilities. Forms are captured in the same SQL database that\u2019s used for business intelligence.<\/p>\n<p>\u201cSo if there\u2019s a spike in drainage works, for example, we can align it with the Material Requisition form in FlowForma Process Automation. With the two data sets together you get a much better picture of what\u2019s going on,\u201d he said.<\/p>\n<h3>The ability to rapidly deploy multiple processes has been key to successful adoption<\/h3>\n<p>Another plan is to integrate FlowForma Process Automation with its GIS (Geographic Information System) platform. By connecting the two and keeping both sets of data in one place, mapping processes will become much more efficient.<\/p>\n<p>FlowForma has also shown its flexibility in the way it addresses specific needs of the construction sector, not least the challenges that inevitably come with joint ventures. \u201cWith different companies working together, there can be some arguments over whose processes are used,\u201d explained James. \u201cUsing FlowForma Process Automation enabled us to draw a line in the sand and say, \u2018this is the A14 process that we will use moving forward\u2019. It guarantees consistency.\u201d<\/p>\n<p>Summing up, he said the ability to rapidly deploy multiple processes has been key to successful adoption. He also praised the way support has always been readily available. \u201cIt\u2019s been a good vendor experience,\u201d he commented. \u201cFlowForma have been quick to respond to any queries and they are genuinely interested in our business.\u201d<\/p>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The A14 Cambridge to Huntingdon Improvement Scheme, a joint venture project, adopted FlowForma process automation to address construction site challenges and put the A14 IDT on the road to process improvements and better governance.<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[38487],"tags":[619,464,81582,94656,172727,148511,806,147334,81580,280],"stakeholder_rel_tag":[172945,172442],"contributor_rel_tag":[],"class_list":{"0":"post-116430","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-construction-technology-news","7":"tag-balfour-beatty","8":"tag-contributor-profile","9":"tag-costain","10":"tag-digital","11":"tag-featured","12":"tag-process-automation","13":"tag-road-improvements","14":"tag-sh-flowforma","15":"tag-skanska","16":"tag-transport","17":"stakeholder_rel_tag-balfour-beatty","18":"stakeholder_rel_tag-flowforma"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A14 IDT: Adressing construction site challenges with FlowForma<\/title>\n<meta name=\"description\" content=\"The A14 Improvement Scheme adopted FlowForma process automation to address site challenges and put the A14 IDT on the road to process improvements\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-technology-news\/a14-idt-construction-process-automation-road-improvement\/116430\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A14 IDT: Adressing construction site challenges with FlowForma process automation\" \/>\n<meta property=\"og:description\" content=\"The A14 Cambridge to Huntingdon Improvement Scheme, a joint venture project, adopted FlowForma process automation to address construction site challenges and put the A14 IDT on the road to process improvements and better governance\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-technology-news\/a14-idt-construction-process-automation-road-improvement\/116430\/\" \/>\n<meta property=\"og:site_name\" content=\"Planning, Building &amp; 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