{"id":128503,"date":"2023-06-20T13:19:14","date_gmt":"2023-06-20T12:19:14","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=128503"},"modified":"2023-06-26T10:03:04","modified_gmt":"2023-06-26T09:03:04","slug":"re-flow-field-management-review-infinity-fibre-group","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/re-flow-field-management-review-infinity-fibre-group\/128503\/","title":{"rendered":"Re-flow field management review by Infinity Fibre Group"},"content":{"rendered":"

Sussex-based telecommunications and utilities company Infinity Fibre Group used Re-flow’s field management<\/a>\u00a0platform to streamline past inefficiencies, improve communication, and grow sustainably<\/h2>\n

Infinity Fibre Group<\/a> specialises in fibre network solutions and multi-utility projects that also include power, gas and water-related services.<\/p>\n

With humble beginnings as a 4-man outfit, the company has since grown into a quality-centric business focused on providing stellar services with a timely turnaround.<\/p>\n

The team\u2019s expertise with many turnkey projects, including fibre jointing, testing, fibre blowing, civil works and surveying, has firmly established their reputation across the entirety of the UK.<\/p>\n

Before Re-flow, Infinity Fibre suffered from masses of paperwork<\/h3>\n

Like many businesses without digital tools, Infinity Fibre was suffering from masses of paperwork.<\/p>\n

Critical project data and information was becoming increasingly difficult to track as the business expanded and brought on more clients.<\/p>\n

A major area of concern was the lack of real-time updates from field operatives, making it difficult to manage teams and appropriately allocate resources on projects that could be taking place anywhere across the country.<\/p>\n

This lack of reactivity and oversight was impacting the team\u2019s ability to collate data and plan ahead in a timely manner, which could begin to affect their long-term growth.<\/p>\n

Aiming to iron out these inefficiencies and streamline operations, Infinity Fibre began to trial and test various software packages designed for the corporate space and general construction.<\/p>\n

Their team found that these off-the-shelf solutions would prove difficult to integrate with their existing workflows and forms without the flexibility they needed to grow and continue working comfortably.<\/p>\n

A key concern was ensuring the adoption process was as seamless as possible. Integrations aside, a successful digital transformation lies with the field operatives\u2019 user experience.<\/p>\n

The team needed to be certain that their operatives were equipped with a versatile, user-friendly platform that was supported on a variety of devices and offered an intuitive interface that wouldn\u2019t impede daily work.<\/p>\n

Re-flow’s field management tool was the solution<\/h3>\n

Re-flow is a comprehensive cloud-based platform of tools that consolidates all major operational processes into one piece of intuitive software.<\/p>\n

This includes the ability to track all data and information, including jobs, equipment, plant, vehicle and users, without the need for a single sheet of paper.<\/p>\n

Rather than individually creating job packs<\/a> and physically distributing them, creating jobs using the Re-flow dashboard greatly expedites the process. Users can attach key information such as PDFs and documents, including plans and drawings, locations and more.<\/p>\n

Once a job is created, the scheduler<\/a> can be used to create events and assign individual users or groups against them. In addition, any asset registered within Re-flow can be assigned, and common jobs can be set to automatically recur.<\/p>\n

Any resources assigned through the dashboard can then be viewed by field operatives through the system\u2019s knowledge base, which is accessible offline and online.<\/a><\/p>\n

The app also facilitates one of the most crucial elements of field operations \u2013 safety and compliance. Digital forms can be assigned<\/a> from an existing library<\/a> of over 40 or built from scratch to regulatory standards with Re-flow\u2019s user-friendly form builder.<\/a><\/p>\n

Once assigned against a job or user, forms are available through the app, enabling users to complete forms and instantly feed back submitted data along with a digital signature, time and location tag.<\/a><\/p>\n

For added security, forms can request photographic evidencing, which, along with geofencing and time tracking, ensures compliance is being adhered to at all times.<\/p>\n

Re-flow\u2019s real-time data is extremely powerful, enabling a host of additional features such as live user tracking<\/a> and team communication.<\/a> This enables firms to get an instant, detailed overview of project status, and allows office teams to remain reactive at all times.<\/p>\n

For example, should a project experience sudden changes, administrative staff can view the nearest operatives, re-assign them and instantly communicate the change \u2013 all through Re-flow.<\/p>\n

Infinity Fibre instantly found the tools to streamline many of their past inefficiencies<\/h3>\n

Using Re-flow’s field management software, site information can now be accessed in real-time, with job progress automatically updated based on form data and the locations of assets<\/a> and users visible through the dashboard at all times.<\/p>\n

Naturally, this has eliminated paper from the business, with all data securely stored in the system\u2019s cloud-based database.<\/p>\n

With form-filling times halved and tedious administrative processes automated or made redundant, available time has increased by 50% for all teams across the business.<\/p>\n