{"id":129373,"date":"2023-07-05T08:04:38","date_gmt":"2023-07-05T07:04:38","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=129373"},"modified":"2023-07-04T14:15:24","modified_gmt":"2023-07-04T13:15:24","slug":"re-flow-field-management-review-by-gregorys-water-services","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/re-flow-field-management-review-by-gregorys-water-services\/129373\/","title":{"rendered":"Re-flow field management review by Gregory\u2019s Water Services"},"content":{"rendered":"<h2>This article explores how Gregory&#8217;s Water Services (GWS) adopted Re-flow&#8217;s<a href=\"https:\/\/re-flow.co.uk\/what-is-field-management-software\" target=\"_blank\" rel=\"noopener\"> field management software<\/a> to streamline operational processes, improve sustainability, and more!<\/h2>\n<p>Gregory\u2019s Water Services (GWS) is a Devon-based <a href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction\/construction-software\/digital-solutions-project-data-management-utility-sector\/127710\/\" target=\"_blank\" rel=\"noopener\">utilities company<\/a> providing a variety of water-related services and specialising in leak detection, repair, and replacement.<\/p>\n<p>Founded in 2014, the two-man outfit has steadily expanded through providing stellar services, which have enabled the firm to work with a greater number of contractors across the county.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/n3ft3PmBf6U\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>GWS&#8217; rapid growth was outstripping the capabilities of their manual systems<\/h3>\n<p>The team at GWS identified that their consistent and rapid growth was quickly outstripping the capabilities of their current manual systems.<\/p>\n<p>Their team had been steadily expanding for years, and the firm was able to tender more work with larger clients.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-129387\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-1024x226.jpg\" alt=\"\" width=\"696\" height=\"154\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-1024x226.jpg 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-300x66.jpg 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-768x170.jpg 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-1536x339.jpg 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-696x154.jpg 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics-1068x236.jpg 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Statistics.jpg 1821w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<p>Having collaborated with large contractors in their sector, the trend of digital transformation became clear to the growing company.<\/p>\n<p>The team began to look for a system that could provide them with a reliable structure for all major operational processes.<\/p>\n<h3>Adopting Reflow&#8217;s field management solution would enable the company to grow sustainably<\/h3>\n<p>Aside from streamlining administrative processes, increasing efficiency and providing better oversight, adopting a field management solution would enable the company to grow more sustainably.<\/p>\n<p>To ensure they settled on a platform that would grow with them, GWS needed to be confident that the solution was flexible and able to integrate into their existing processes seamlessly.<\/p>\n<p>This meant cost-effectiveness, but crucially, user-friendliness. The team needed a solution that could be easily adopted by their operatives in the field without bringing works to a halt.<\/p>\n<h3>Re-flow unites all major operational processes into one piece of software<\/h3>\n<p>The system is split between a<a href=\"https:\/\/re-flow.co.uk\/product\/features\/team-communication\" target=\"_blank\" rel=\"noopener\"> browser-based desktop dashboard and a mobile app<\/a>, facilitating processes and communication between the office and remote sites.<\/p>\n<p>Re-flow facilitates numerous field management processes, beginning with simple functions such as <a href=\"https:\/\/re-flow.co.uk\/product\/features\/jobs\" target=\"_blank\" rel=\"noopener\">job creation.<\/a><\/p>\n<p>Users can easily create job packs through the system, compiling data from the knowledge base, including PDF manuals, plans and drawings to flesh them out.<\/p>\n<p><a href=\"https:\/\/re-flow.co.uk\/product\/features\/scheduling\" target=\"_blank\" rel=\"noopener\">Using the scheduler<\/a>, <a href=\"https:\/\/re-flow.co.uk\/product\/features\/events-and-tasks\" target=\"_blank\" rel=\"noopener\">events, such as site visits<\/a>, can be created against jobs, where individual users or groups can be assigned.<\/p>\n<p>The system automatically tracks key information such as availability, holidays, fatigue and qualifications, raising conflicts if the assigned operatives don\u2019t meet the requirements for a job.<\/p>\n<p>Once the right people for the job have been assigned, they\u2019re able to <a href=\"https:\/\/re-flow.co.uk\/product\/features\/offline-working\" target=\"_blank\" rel=\"noopener\">access all relevant job information<\/a> directly through their app, online and offline.<\/p>\n<p>To further streamline the process, common events can be <a href=\"https:\/\/re-flow.co.uk\/product\/features\/automation\" target=\"_blank\" rel=\"noopener\">scheduled to automatically recur<\/a>, with the timeframe and parameters fully customisable by the dashboard user.<\/p>\n<h3>All major health and safety functionalities can be handled through Re-flow<\/h3>\n<p>Users can select from<a href=\"https:\/\/re-flow.co.uk\/product\/forms\" target=\"_blank\" rel=\"noopener\"> a pre-built catalogue<\/a> of over 40 common forms and tailor them to their unique needs through the <a href=\"https:\/\/re-flow.co.uk\/product\/features\/form-builder\" target=\"_blank\" rel=\"noopener\">user-friendly form builder<\/a>. Truly bespoke forms of all complexities can even be built entirely from scratch, all to regulatory standards.<\/p>\n<p>Once assigned to jobs and tasks, operatives can access forms through the app. Enforced completion processes, geofencing, as well as<a href=\"https:\/\/re-flow.co.uk\/product\/features\/capture-sign-off-and-track\" target=\"_blank\" rel=\"noopener\"> time, date and location tagging<\/a> ensure that no corners are cut on-site.<\/p>\n<p>With submitted forms instantly fed back to the office, businesses gain greatly improved oversight and auditing capabilities thanks to real-time data.<\/p>\n<p>All data harvested through Re-flow can be collated into <a href=\"https:\/\/re-flow.co.uk\/product\/features\/reports\" target=\"_blank\" rel=\"noopener\">exportable reports,<\/a> be that surrounding operatives, <a href=\"https:\/\/re-flow.co.uk\/product\/features\/asset-management\" target=\"_blank\" rel=\"noopener\">assets<\/a>, HSE processes or job progress.<\/p>\n<p>The system is fully flexible when it comes to harvesting data on the specific KPIs a business requires to sustainably grow.<\/p>\n<p>Going a step further, this data can then be shared as part of a wider ERP through pre-built accountancy and <a href=\"https:\/\/re-flow.co.uk\/product\/features\/integrations\" target=\"_blank\" rel=\"noopener\">CRM connectors<\/a>, or through the comprehensive REST API.<\/p>\n<h3>Using Re-flow&#8217;s field management software, GWS increased audibility by 75%<\/h3>\n<p>Having adopted Re-flow, Gregory\u2019s Water Services <a href=\"https:\/\/re-flow.co.uk\/product\/features\/live-user-tracking\" target=\"_blank\" rel=\"noopener\">streamlined their operative processes<\/a> and gained the tools to grow more sustainably.<\/p>\n<p>With HSE, vehicle plant checks and ordering greatly focused, teams are able to do more on-site with the same amount of time. Real-time data enables greater oversight, in addition to expediting the building of robust audit trails, increasing auditability by 75%.<\/p>\n<p>Moving from manual paperwork, the system has established new processes for the company that weren\u2019t present before.<\/p>\n<p>This includes a fully comprehensive asset management system that enables the business to track the status, locations and condition of all of their plant, equipment and operatives \u2013 a feature that will only become more powerful as the company expands and undertakes multiple projects across a wide geographical area.<\/p>\n<p>With digital forms and data instantly fed back to the office, team communication has begun to greatly benefit, increasing by 15% so far.<\/p>\n<p>With a centralised solution for contact, processes have become more efficient and uniform, with forms themselves being completed to a far higher standard thanks to strictly enforced compliance.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-129388\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-1024x270.jpg\" alt=\"Gregory's Water Services Testimonial\" width=\"696\" height=\"184\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-1024x270.jpg 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-300x79.jpg 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-768x203.jpg 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-1536x405.jpg 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-696x184.jpg 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-1068x282.jpg 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial-1592x420.jpg 1592w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/07\/Gregorys-Water-Services-Testimonial.jpg 1683w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<p>Most importantly to GWS, Re-flow has provided them the flexible tool they needed. The business is able to adapt to both their business needs, as well as the needs of their clients.<\/p>\n<p>With new features constantly rolling out and a dedicated team of <a href=\"https:\/\/re-flow.co.uk\/client-zone\/support\" target=\"_blank\" rel=\"noopener\">software specialists<\/a> a phone call away, the team is completely confident that their business won\u2019t outstrip the capabilities of the software.<\/p>\n<p>Gregory\u2019s Water Services now joins\u00a0a <a href=\"https:\/\/re-flow.co.uk\/case-studies\" target=\"_blank\" rel=\"noopener\">community of hundreds of businesses\u00a0nationwide<\/a> who have embraced digital transformation and ensured sustainable growth for years to come. All of this, and more, can be achieved with Re-flow\u2019s award-winning field management software for <a href=\"https:\/\/re-flow.co.uk\/industry\/utilities\" target=\"_blank\" rel=\"noopener\">utilities<\/a>.<\/p>\n<p><strong>To learn more about Re-flow\u2019s award-winning field management software for utilities, visit <a href=\"http:\/\/www.re-flow.co.uk\" target=\"_blank\" rel=\"noopener\">www.re-flow.co.uk<\/a><\/strong><\/p>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>This article explores how Gregory&#8217;s Water Services (GWS) adopted Re-flow&#8217;s field management software to streamline operational processes, improve sustainability, and more!<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[141293],"tags":[583,464,172727,172742,172738],"stakeholder_rel_tag":[172506],"contributor_rel_tag":[],"class_list":{"0":"post-129373","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-digital-construction-news","7":"tag-construction-products","8":"tag-contributor-profile","9":"tag-featured","10":"tag-field-management","11":"tag-field-management-software","12":"stakeholder_rel_tag-re-flow"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Re-flow field 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