{"id":132749,"date":"2023-09-22T15:32:32","date_gmt":"2023-09-22T14:32:32","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=132749"},"modified":"2023-09-22T15:32:32","modified_gmt":"2023-09-22T14:32:32","slug":"re-flow-field-management-review-rc-williams","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/re-flow-field-management-review-rc-williams\/132749\/","title":{"rendered":"Re-flow field management review by R&#038;C Williams"},"content":{"rendered":"<h2>R&amp;C Williams was able to transform their field processes, enhance communication, and achieve sustainability targets with Re-flow field management software<\/h2>\n<p><a href=\"https:\/\/randcwilliams.ltd.uk\/\" target=\"_blank\" rel=\"noopener\">R&amp;C Williams<\/a> is a leading public &amp; civil engineering company based in Birmingham, serving the Midlands.<\/p>\n<p>The company specialises in a variety of services, including highways maintenance, drainage works, structural maintenance, bridges &amp; structures and more.<\/p>\n<p>Founded in 1957, the company has developed a stellar reputation as a regional leader, having undertaken various schemes of all sizes spanning over six decades in operation.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-132757 size-full\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics.png\" alt=\"\" width=\"1821\" height=\"402\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics.png 1821w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics-300x66.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics-1024x226.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics-768x170.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics-1536x339.png 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics-696x154.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Statistics-1068x236.png 1068w\" sizes=\"auto, (max-width: 1821px) 100vw, 1821px\" \/><\/p>\n<h3>Modernising field management processes to ensure sustainable growth<\/h3>\n<p>The team at R&amp;C Williams wanted to take the next step in their growth journey. Namely, the company needed to modernise its field processes if they were to ensure sustainable future growth.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/vExbYdyi334?si=1JnBPW6l-snOvojY\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Crucial processes such as preparing site folders, communicating information and meeting compliance obligations were all carried out manually.<\/p>\n<p>This was costing the business an increasing amount of time and money.<\/p>\n<p>In order to reduce these overheads and streamline processes, the team knew it was time to digitise and adopt an all-in-one field management system.<\/p>\n<p>Having explored multiple offerings, R&amp;C Williams wanted a system that would enable them to centralise their processes, while remaining flexible enough to adapt to their unique needs.<\/p>\n<h3>Uniting all major field processes into one cloud-based solution<\/h3>\n<p>Re-flow is an all-in-one <a href=\"https:\/\/re-flow.co.uk\/what-is-field-management-software\" target=\"_blank\" rel=\"noopener\">field management solution<\/a> that unites all major field processes into a single, cloud-based solution.<\/p>\n<p>Boasting a <a href=\"https:\/\/re-flow.co.uk\/product\/features\" target=\"_blank\" rel=\"noopener\">powerful set of tools<\/a>, Re-flow is also highly adaptable, offering several <a href=\"https:\/\/re-flow.co.uk\/product\/integrations\" target=\"_blank\" rel=\"noopener\">out-of-the-box integrations,<\/a> a REST API, as well as <a href=\"https:\/\/re-flow.co.uk\/product\/features\/forms\" target=\"_blank\" rel=\"noopener\">form, report and workflow building<\/a>. Simply put, Re-flow is a solution limited only by a business\u2019s ambition.<\/p>\n<p>From <a href=\"https:\/\/re-flow.co.uk\/product\/features\/jobs\" target=\"_blank\" rel=\"noopener\">job creation<\/a> to closeout, Re-flow provides tools to facilitate every step of a project\u2019s journey. Rather than writing, printing and collating physical folders, the system enables detailed job creation in a flash.<\/p>\n<p>Jobs can be created from scratch or from <a href=\"https:\/\/re-flow.co.uk\/news\/re-flow-1-6-boosts-efficiency-with-enhanced-communication-and-job-creation\" target=\"_blank\" rel=\"noopener\">user-defined templates<\/a>, which can then be fleshed out with a multitude of PDF attachments \u2013 drawings, site plans, manuals, images and more.<\/p>\n<figure id=\"attachment_132759\" aria-describedby=\"caption-attachment-132759\" style=\"width: 1920px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-132759 size-full\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1.png\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1.png 1920w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-300x169.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-1024x576.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-768x432.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-1536x864.png 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-696x392.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-1068x601.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-2-1-747x420.png 747w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><figcaption id=\"caption-attachment-132759\" class=\"wp-caption-text\">Back-office staff using Re-flow have complete oversight and control over numerous field process at their fingertips through the intuitive desktop dashboard.<\/figcaption><\/figure>\n<p>Eliminating the logistics around manually distributing these job packs, dashboard users can simply <a href=\"https:\/\/re-flow.co.uk\/product\/features\/scheduling\">schedule<\/a> <a href=\"https:\/\/re-flow.co.uk\/product\/features\/events-and-tasks\" target=\"_blank\" rel=\"noopener\">events and tasks<\/a> against a job, assign individual operatives or entire groups and get to work. Job information becomes instantly accessible through an operative\u2019s app as soon as it\u2019s assigned.<\/p>\n<p>Also accessible through the app is digital form completion, enabling Re-flow users to effortlessly meet compliance obligations.<\/p>\n<p>Dashboard users can select from a library of over 40 <a href=\"https:\/\/re-flow.co.uk\/product\/forms\" target=\"_blank\" rel=\"noopener\">pre-built forms<\/a> or <a href=\"https:\/\/re-flow.co.uk\/product\/features\/form-builder\" target=\"_blank\" rel=\"noopener\">build their own<\/a>, all to regulatory standards. Once shared with operatives, the intuitive forms can be easily completed on-site and fed back to the office with <a href=\"https:\/\/re-flow.co.uk\/product\/features\/capture-sign-off-and-track\" target=\"_blank\" rel=\"noopener\">time, date and location tagging<\/a>.<\/p>\n<p>Under constant development, Re-flow is a solution that grows alongside its users. With <a href=\"https:\/\/re-flow.co.uk\/news\/re-flow-1.6-bolsters-software-with-unparalleled-reactive-scheduling-tools\" target=\"_blank\" rel=\"noopener\">frequent updates<\/a> based on customer feedback, the team prides itself on their collaborative ethos. From demo, onboarding, and through to day-to-day support, the Re-flow team is on-hand to ensure their client\u2019s success.<\/p>\n<h3>With Re-flow, contracts managers save several hours a week<\/h3>\n<p>Adopting Re-flow, R&amp;C Williams completely<a href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/scalable-field-management-software-re-flow\/132486\/\" target=\"_blank\" rel=\"noopener\"> transformed their field processes<\/a>, resulting in a slew of benefits. This included administration time reduction, <a href=\"https:\/\/re-flow.co.uk\/product\/features\/team-communication\" target=\"_blank\" rel=\"noopener\">enhanced communication,<\/a> real-time reporting, carbon footprint reduction, sustainability targets being achieved and much more.<\/p>\n<p>Utilising Re-flow as part of a larger ERP, the system runs hand-in-hand with other cloud-based solutions.<\/p>\n<p>The ability to integrate previously siloed processes has enabled live tracking of wider progress, as well as minimising time spent chasing information.<\/p>\n<p>For example, contracts managers save several hours a week, which would previously be spent preparing site folders, printing, amending documents, and compiling written information.<\/p>\n<figure id=\"attachment_132760\" aria-describedby=\"caption-attachment-132760\" style=\"width: 1920px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-132760 size-full\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1.png\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1.png 1920w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-300x169.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-1024x576.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-768x432.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-1536x864.png 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-696x392.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-1068x601.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Image-1-747x420.png 747w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><figcaption id=\"caption-attachment-132760\" class=\"wp-caption-text\">Headquartered in the heart of Birmingham\u2019s \u201cSpaghetti Junction\u201d, R&amp;C Williams is a leading provider of public and civil engineering services throughout the Midlands.<\/figcaption><\/figure>\n<p>Now, operatives no longer need to come into the yard to sign paperwork, enabling opportunities for streamlined and remote working.<\/p>\n<h3>Real-time reporting of on-site incidents has improved health and safety procedures<\/h3>\n<p>Health and safety procedures have greatly benefited as well. Real-time reporting of on-site incidents provides health and safety managers provides greater oversight, alongside the ability to immediately review and rectify potential hazards.<\/p>\n<p>In addition to the powerful suite of features the team now takes advantage of, they also have access to a highly acclaimed in-house support team.<\/p>\n<p>Working closely with R&amp;C Williams throughout the entirety of the adoption process, Re-flow\u2019s software specialists went above and beyond to ensure the system met their needs. With more updates and features on the way, the software\u2019s capabilities will only continue to advance.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-132762 size-full\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial.png\" alt=\"\" width=\"1683\" height=\"540\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial.png 1683w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-300x96.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-1024x329.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-768x246.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-1536x493.png 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-696x223.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-1068x343.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2023\/09\/Testimonial-1309x420.png 1309w\" sizes=\"auto, (max-width: 1683px) 100vw, 1683px\" \/><\/p>\n<p>Ultimately, Re-flow has enabled growth by providing R&amp;C Williams\u2019 team the capacity and time to be able to focus on other key areas and minimise the time consumed by tedious administrative tasks.<\/p>\n<p>Having implemented the software, the business has been able to <a href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/efficiency-vs-productivity-striking-right-balance-business\/132108\/\" target=\"_blank\" rel=\"noopener\">maximise efficiency <\/a>and allocate time where it matters most \u2013 ensuring the health and safety of their employees, as well as delivering excellent service to their clients.<\/p>\n<p><strong>To learn more about Re-flow\u2019s award-winning field management software, visit <a href=\"https:\/\/re-flow.co.uk\/?utm_source=pbc+today&amp;utm_medium=article&amp;utm_campaign=rc+williams+case+study&amp;utm_id=rc+williams+case+study\" target=\"_blank\" rel=\"noopener\">www.re-flow.co.uk<\/a> or call 01392 574002 today.<\/strong><\/p>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>R&#038;C Williams was able to transform their field processes, enhance communication, and achieve sustainability targets with Re-flow field management software.<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[172736],"tags":[85860,464,172727,172738],"stakeholder_rel_tag":[172506],"contributor_rel_tag":[],"class_list":{"0":"post-132749","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-construction-software-news","7":"tag-construction-video","8":"tag-contributor-profile","9":"tag-featured","10":"tag-field-management-software","11":"stakeholder_rel_tag-re-flow"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Re-flow field management review by R&amp;C 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