{"id":144195,"date":"2024-10-02T07:45:26","date_gmt":"2024-10-02T06:45:26","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=144195"},"modified":"2024-10-01T17:02:01","modified_gmt":"2024-10-01T16:02:01","slug":"understanding-cladding-sfss-technical-advisor-michael-simpson","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/building-control-news\/understanding-cladding-sfss-technical-advisor-michael-simpson\/144195\/","title":{"rendered":"Understanding cladding with SFS’s technical advisor Michael Simpson"},"content":{"rendered":"

Michael Simpson recently joined SFS Group Fastening Technology’s Construction Division, bringing nearly thirty years of experience to the role<\/h2>\n

SFS<\/a> Group Fastening Technology’s Construction Division is the world’s largest manufacturer and distributor of carbon and stainless-steel fastening solutions for roofing, cladding and fa\u00e7ade systems.<\/p>\n

Additionally, SFS manufactures an award-winning fall protection range<\/a>, innovative rainscreen subframe systems and high-quality hinges for windows and doors.\u00a0 The reputation of this established company, which has been in the UK for over 120 years, rests on value added propositions along with company-wide technical expertise.<\/p>\n

Here, Michael Simpson, technical advisor at SFS, talks about his role in helping clients find solutions to their construction challenges.<\/p>\n

How long have you worked at SFS<\/a>?<\/h3>\n

I have worked for SFS since January 2024.<\/p>\n

What were your previous roles?<\/h3>\n

I have 28 years\u2019 experience in the cladding industry. I’ve done pretty much everything from installing a wide range of rainscreen cladding systems, overcoming technical issues, negotiating with clients and specifiers all whilst managing several projects and training and supervising numerous installation teams.<\/p>\n

What do you enjoy most about your job?<\/h3>\n

I just love cladding and love working with people to get the job done! I now have direct contact with customers and enjoy talking them through all aspects of their projects and helping them find solutions to the most challenging jobs.<\/p>\n

What has been the most exciting project you have worked on with SFS?<\/h3>\n

I was involved with installation trials and photoshoots for a new product launch recently which involved me demonstrating the new system in front of the camera. That was a real buzz!<\/p>\n

What new ideas and strategies are you working on at the moment?<\/h3>\n

I\u2019ve got so many ideas and suggestions based on my wealth of knowledge; I am currently deeply engaged in testing some of the upcoming new SFS ConnectSuite<\/a> of free online tools. Strategically, I view my work as a way to secure the future of my customers by offering excellent, yet practical advice based on my experience.<\/p>\n

Describe how you provide technical support to customers?<\/h3>\n

Our priorities include providing our customers with the technical support they need by making recommendations based on our SFS NVELOPE subframe and fixing systems<\/a>. This uses fantastic tools such as Project Builder<\/a>.<\/p>\n

I like to think my installation know-how learned over many years, adds another level of expertise to our service as I have first-hand knowledge which enables me to visualise what a customer describes to really understand the detail and requirements.<\/p>\n

When SFS introduces a new product, do you undertake training to get to know the product and its application to help you assist customers?<\/h3>\n

Yes, I’ve already supported the launch of our SFS NVELOPE NVS RP<\/a> system. I really enjoyed this. I\u2019m always interested in seeing new SFS products<\/a> so I can gain the best understanding of how it works so I can help our customers to get the best solution for their projects.<\/p>\n

How does the technical department fit in with other departments at SFS UK?<\/h3>\n

I\u2019m part of our SFS Technical Team headed up by our UK technical manager, Gordon Hines.\u00a0 We support all technical enquiries for our building envelope product lines, including rainscreen, roofing & cladding and fall protection.<\/p>\n

We are always on hand to support our sales team so they can offer their customers a knowledgeable service.<\/p>\n

Which other departments do you provide support and advice to?<\/h3>\n

Any department that requires our expertise. This could be supporting our marketing or customer experience team as an example, with any technical advice or updates as necessary<\/p>\n

\n<\/div>","protected":false},"excerpt":{"rendered":"

Michael Simpson recently joined SFS Group Fastening Technology’s Construction Division, bringing nearly thirty years of experience to the role. <\/p>\n","protected":false},"author":25,"featured_media":144198,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[306],"tags":[897,583,172727],"stakeholder_rel_tag":[172519],"contributor_rel_tag":[],"class_list":{"0":"post-144195","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-building-control-news","8":"tag-cladding","9":"tag-construction-products","10":"tag-featured","11":"stakeholder_rel_tag-sfs-group-fastening-technology"},"acf":[],"yoast_head":"\nUnderstanding cladding solutions with SFS's Michael Simpson<\/title>\n<meta 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