{"id":156037,"date":"2025-10-14T07:56:47","date_gmt":"2025-10-14T06:56:47","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=156037"},"modified":"2025-10-13T17:01:04","modified_gmt":"2025-10-13T16:01:04","slug":"field-operations-software-supporting-you-cybersecurity","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-technology-news\/field-operations-software-supporting-you-cybersecurity\/156037\/","title":{"rendered":"Is your field operations software supporting you with cybersecurity?"},"content":{"rendered":"<h2>\u201c[Criminals] are going after everybody &#8211; every business. It\u2019s like trying every car door just to find one that isn\u2019t locked\u201d. These words were spoken at a recent cybersecurity meeting \u2013 and they\u2019re a good reminder that businesses of any size across UK infrastructure are vulnerable to a potentially crippling attack from online criminals<\/h2>\n<p>Thales, a multinational aerospace and defence corporation and a leader in cybersecurity and data protection, recently put some figures on the situation in its <a href=\"https:\/\/cpl.thalesgroup.com\/critical-infrastructure-data-threat-report?utm_source=google&amp;utm_medium=cpc\" target=\"_blank\" rel=\"noopener\">Data Threat Report<\/a>:<\/p>\n<ul>\n<li>93% of organisations in the Critical National Infrastructure (CNI) sector have observed an increase in cyber-attacks.<\/li>\n<li>42% of critical infrastructure organisations have suffered a data breach.<\/li>\n<li>24% of CNI organisations said they had fallen victim to a ransomware attack in the past year \u2013 with median payouts for the ransom at <a href=\"https:\/\/www.computerweekly.com\/news\/366626502\/UK-ransomware-costs-significantly-outpace-other-countries#:~:text=on%20year%20%E2%80%93%20%245.20m%20(-,%C2%A33.94m,-)%2C%20up%20from%20%242.54m\" target=\"_blank\" rel=\"noopener\">around \u00a34m<\/a>.<\/li>\n<li>11% went on to pay the ransom.<\/li>\n<li>33% of CNI organisations reported insider threat incidents \u2013 when the security error came from inside the company. This could be accidental or purposefully criminal.<\/li>\n<li>20% of cases happened due to a failure to apply multifactor authentication to important internal accounts \u2013 such as system or admin accounts.<\/li>\n<\/ul>\n<p>It\u2019s interesting to note that getting 100% clarity on cybercrime and its impact on UK businesses can be difficult. Cyber criminals exploit any kind of information \u2013 new employee announcements on LinkedIn, for example \u2013 and the result is that very few organisations feel comfortable in sharing information that could leave them exposed.<\/p>\n<h3>Types of cyber criminals<\/h3>\n<p>It can be useful to visualise the sources of cybercrime, the range of which can be surprising:<\/p>\n<ul>\n<li>Organised criminals.<\/li>\n<li>Other states and state-sponsored groups.<\/li>\n<li>Individuals or groups who can code and disseminate software to attack computer networks and systems.<\/li>\n<li>Protestors.<\/li>\n<li>Cyber terrorists intending to cause maximum disruption and impact.<\/li>\n<li>Insiders and employees.<\/li>\n<\/ul>\n<p>The Crown Prosecution Service (CPS) suggest that most criminals have relatively low skill levels but also that there\u2019s a growing online marketplace providing access to sophisticated tools with which to launch an attack.<\/p>\n<h3>The devastating impact of one small mistake<\/h3>\n<p>A recent example from the haulage industry puts the impact of cyber threats into a troubling perspective. A ransomware gang needed just one password to \u201cdestroy a 158-year-old company and put 700 people out of work\u201d.<\/p>\n<p>Big names like <a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cwykgrv374eo\" target=\"_blank\" rel=\"noopener\">M&amp;S<\/a>, <a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cwykgrv374eo\" target=\"_blank\" rel=\"noopener\">Co-op<\/a>, and <a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/c62x4zxe418o\" target=\"_blank\" rel=\"noopener\">Harrods<\/a> have all been attacked in recent months, but it was <a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cx2gx28815wo\" target=\"_blank\" rel=\"noopener\">KNP<\/a> \u2013 a Northamptonshire-based transport company with 700 employees and 500 lorries \u2013 who were put out of business.<\/p>\n<p>In June 2023, the company <a href=\"https:\/\/clearinsurancemanagement.com\/news\/the-knights-of-old-cyber-attack-a-salutary-lesson-for-all-businesses\/\" target=\"_blank\" rel=\"noopener\">was hit by a ransomware attack<\/a> \u201cfrom the Russian-linked Akira cybercrime gang\u201d who managed to guess one employee\u2019s password.<\/p>\n<p>Once they gained access, the hackers encrypted the company\u2019s data, locked its internal systems, and left<a href=\"https:\/\/economictimes.indiatimes.com\/magazines\/panache\/if-youre-reading-this-your-company-is-dead-how-one-weak-password-ended-a-158-year-old-business\/articleshow\/122819866.cms?from=mdr\" target=\"_blank\" rel=\"noopener\"> a ransom note<\/a> alongside expected demands of around \u00a35m, which was too much. The data was lost, and the company folded.<\/p>\n<p>KNP insist that its IT complied with industry standards and that it had taken out insurance against cyberattacks. But weak security controls, poor anticipation and no planning around data recovery proved terminal.<\/p>\n<p>More specifically, a lack of two-factor authentication (2FA) and other easily avoided security oversights led to this catastrophic incident. Very little needed to have been done differently to have saved the business \u2013 and to have likely got the company up and running again within hours. Unfortunately, in the realm of cybersecurity, these lessons sometimes come too late.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-156039 size-large\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-1024x538.png\" alt=\"\" width=\"696\" height=\"366\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-1024x538.png 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-300x158.png 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-768x403.png 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-1536x806.png 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-2048x1075.png 2048w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-800x420.png 800w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-696x365.png 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-1068x561.png 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-1920x1008.png 1920w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-610x320.png 610w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/10\/5655-Article-images-Cyber-security-August-2025-1200x630-05-scaled.png 2000w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<h3>Field management cyber security essentials<\/h3>\n<p>The claim that cybersecurity needs to be an essential part of any modern business is an easy one to make. By 2025, worldwide cybercrime costs<a href=\"https:\/\/www.esentire.com\/resources\/library\/2023-official-cybercrime-report#:~:text=cybercrime%2C%20which%20is%20expected%20to%20reach%20%2410.5%20trillion%20by%202025.\" target=\"_blank\" rel=\"noopener\"> are estimated<\/a> \u201cto hit $10.5 trillion annually\u201d. It is an unescapable reality that, as sure as anyone has ever received a phishing email or text message, criminals are targeting businesses like your own.<\/p>\n<p>Attacks can halt operations, lead to significant delays, impact timelines for other jobs, increase costs and put you out of work. The stakes are your company\u2019s reputation and survival.<\/p>\n<p>The good news is that keeping your operations safe from cyberattacks can be managed and when looking for <a href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/business-case-civils-highways-operations-software-upgrade\/155306\/\" target=\"_blank\" rel=\"noopener\">field management software<\/a>, it\u2019s essential to choose a system with multiple security features:<\/p>\n<ul>\n<li>2FA and single sign on.<\/li>\n<li>Encryption during transfer.<\/li>\n<li>Protected and monitored servers.<\/li>\n<li>Regular data back-ups.<\/li>\n<li>Individual logins for each user.<\/li>\n<\/ul>\n<p>It\u2019s important that software providers have accreditations like Cyber Essentials Plus. Ideally, businesses would also invest time into making sure their teams understand the risks and types of threats that can occur \u2013 the telltale signs of <a href=\"https:\/\/www.ncsc.gov.uk\/collection\/phishing-scams\" target=\"_blank\" rel=\"noopener\">phishing emails<\/a>, the <a href=\"https:\/\/www.secrc.police.uk\/post\/human-hackers-the-hidden-threat-of-social-engineering\" target=\"_blank\" rel=\"noopener\">tricks of social engineering<\/a> and the risks found in <a href=\"https:\/\/www.ncsc.gov.uk\/blog-post\/telling-users-to-avoid-clicking-bad-links-still-isnt-working\" target=\"_blank\" rel=\"noopener\">clicking links and opening unprotected documents<\/a>.<\/p>\n<p>With Re-flow, companies across UK infrastructure are bringing their field operations into a single, dedicated platform that covers all their compliance requirements \u2013 including those related to cybersecurity.<\/p>\n<p>Firms like<a href=\"https:\/\/re-flow.co.uk\/case-studies\/m-v-kelly?utm_source=PBC&amp;utm_medium=article_Cybersecurity_MV+Kelly+case+study&amp;utm_campaign=Cybersecurity_PBC+Today_MV+Kelly+case+study&amp;utm_id=Cybersecurity#%3A%7E%3Atext=Manual+processes+have%2Cwith+no+downtime\" target=\"_blank\" rel=\"noopener\"> MV Kelly currently send<\/a> 15,000 forms, 18,000 images and capture 10,500 signatures on average every month using the software, helping to build audit trails, data insights and KPIs that are stored on a secure, reliable system that operates around the clock with no downtime.<\/p>\n<p><a href=\"https:\/\/re-flow.co.uk\/industry\/construction?utm_source=PBC&amp;utm_medium=article_Cybersecurity_CTA&amp;utm_campaign=Cybersecurity_PBC+Today_CTA&amp;utm_id=Cybersecurity\" target=\"_blank\" rel=\"noopener\"><strong>See how Re-flow works for your field operations.<\/strong><\/a><\/p>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u201c[Criminals] are going after everybody &#8211; every business. It\u2019s like trying every car door just to find one that isn\u2019t locked\u201d. These words were spoken at a recent cybersecurity meeting \u2013 and they\u2019re a good reminder that businesses of any size across UK infrastructure are vulnerable to a potentially crippling attack from online criminals. <\/p>\n","protected":false},"author":25,"featured_media":156040,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[38487],"tags":[464,622,173130,172727,172742,172738],"stakeholder_rel_tag":[172506],"contributor_rel_tag":[],"class_list":{"0":"post-156037","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-construction-technology-news","8":"tag-contributor-profile","9":"tag-cyber-security","10":"tag-digital-construction-today-september-2025","11":"tag-featured","12":"tag-field-management","13":"tag-field-management-software","14":"stakeholder_rel_tag-re-flow"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Is your field operations software supporting you with cybersecurity?<\/title>\n<meta name=\"description\" content=\"Re-flow explores how businesses of any size across UK infrastructure are vulnerable to a potentially crippling cyber attack\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-technology-news\/field-operations-software-supporting-you-cybersecurity\/156037\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is your field operations software supporting you with cybersecurity?\" \/>\n<meta property=\"og:description\" content=\"\u201c[Criminals] are going after everybody - every business. 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