{"id":157293,"date":"2025-11-25T06:57:39","date_gmt":"2025-11-25T06:57:39","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=157293"},"modified":"2025-11-21T17:17:18","modified_gmt":"2025-11-21T17:17:18","slug":"why-atv-chose-configurable-field-operations-software","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/why-atv-chose-configurable-field-operations-software\/157293\/","title":{"rendered":"Why ATV chose configurable field operations software"},"content":{"rendered":"<h2>From a distance, there seems to be a lot of options when it comes to field operations software \u2013 but frequently the choice is clinched by unexpected benefits that go beyond the initial wishlist<\/h2>\n<p>Back when the team at ATV Contract Services \u2013 a leading UK landscaping contractor operating across rail, highways, housing, and general landscaping \u2013 started looking at digital field management, their old systems were slowing them down and making visibility of sites difficult. Their processes relied on cumbersome Excel documents uploaded to WhatsApp each night, severely limiting strategic planning to only a week or two in advance.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-157296 size-large\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-1024x538.jpg\" alt=\"\" width=\"696\" height=\"366\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-1024x538.jpg 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-300x158.jpg 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-768x403.jpg 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-1536x806.jpg 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-2048x1075.jpg 2048w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-800x420.jpg 800w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-696x365.jpg 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-1068x561.jpg 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-1920x1008.jpg 1920w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-610x320.jpg 610w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-02-scaled.jpg 2000w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<h3>The deciding factor was configurability<\/h3>\n<p>When assessing the market, ATV\u2019s choice \u2013 Re-flow Field Management \u2013 came down to one crucial element: flexibility.<\/p>\n<p>\u201cWe looked at several different platforms,\u201d said Ben Hensman, commercial director. \u201cAnd we felt that <a href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/from-data-to-dividends-turning-information-into-impact\/157140\/\" target=\"_blank\" rel=\"noopener\">Re-flow was so configurable<\/a>. We felt like we could really tailor it to our own business. That was important.\u201d<\/p>\n<p>This adaptability is foundational to the platform. As Re-flow\u2019s CTO recently described the philosophy: \u201cRe-flow out the box has some pre-defined forms and uses, but really it&#8217;s a platform that&#8217;s flexible for us to configure for what companies need. We work with the clients to understand what you need to get out of the system, rather than telling them.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-157295 size-large\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-1024x538.jpg\" alt=\"\" width=\"696\" height=\"366\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-1024x538.jpg 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-300x158.jpg 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-768x403.jpg 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-1536x806.jpg 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-2048x1075.jpg 2048w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-800x420.jpg 800w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-696x365.jpg 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-1068x561.jpg 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-1920x1008.jpg 1920w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-610x320.jpg 610w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-03-scaled.jpg 2000w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<h3>Configurability in practice<\/h3>\n<p>This hands-on flexibility manifests in ATV&#8217;s everyday operations, transforming basic processes into branded, client-specific assets:<\/p>\n<ul>\n<li><strong>Branded compliance:<\/strong> The company can have their own signatures on their documents, put their own company logos on. They can create PDFs, versions of different documents that they want to use for specific clients.<\/li>\n<li><strong>Workflow design:<\/strong> The robust form builder allows the team to quickly create simple or complex forms \u2013 whether developing a new <a href=\"https:\/\/re-flow.co.uk\/news\/a-flexible-digital-shift-how-tmi-met-increasing-demands-for-on-site-audits\" target=\"_blank\" rel=\"noopener\">in-company auditing system<\/a>, making a new toolbox talk form, or capturing data for clients.<\/li>\n<\/ul>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-157294 size-large\" src=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-1024x538.jpg\" alt=\"\" width=\"696\" height=\"366\" srcset=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-1024x538.jpg 1024w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-300x158.jpg 300w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-768x403.jpg 768w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-1536x806.jpg 1536w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-2048x1075.jpg 2048w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-800x420.jpg 800w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-696x365.jpg 696w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-1068x561.jpg 1068w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-1920x1008.jpg 1920w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-610x320.jpg 610w, https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2025\/11\/5772-Article-images-ATV-1200x630-04-scaled.jpg 2000w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/h3>\n<h3>The impact: control, savings, and growth<\/h3>\n<p>For ATV, the ability to tailor the platform drove a fundamental shift from operational chaos to measurable control.<\/p>\n<p>Overall the benefits of a digital management system reached into every part of the business, from digitised forms to clarity of site progress from the office, and more:<\/p>\n<p>\u201cThe biggest thing about Re-flow is the forward planning,\u201d said Charlie Stocks, contract manager. \u201cWe can see so much more where lads are going, what they\u2019re doing, what kit they\u2019re taking. Lots of kit would get mixed up and duplicated kit on different jobs; Re-flow limits this as you can allocate each item to a job.\u201d<\/p>\n<p>Will Bale, operations director sees improvements across the company. \u201cWe\u2019ve got so much more visibility it\u2019s so much easier to looks at our utilisation and our profit and loss because we have constant live data getting fed back from sites.\u201d<\/p>\n<p>\u201cAs soon as we onboarded with Re-flow we have noticed a lot more spare time to perform other duties. It has taken a lot of the responsibility away from us. The lads have got the information they need at all times. So it\u2019s cut down phone calls back to the office and having to make site visits to ensure that the information has been passed on.\u201d<\/p>\n<h4 style=\"text-align: center;\"><strong><a href=\"https:\/\/re-flow.co.uk\/case-studies\/atv?utm_source=PBC+Today&amp;utm_medium=article_Why+ATV+chose+configurable+field+operations+software+&amp;utm_campaign=Why+ATV+chose+configurable+field+operations+software+_PBC+Today&amp;utm_id=Why+ATV+chose+configurable+field+operations+software+\" target=\"_blank\" rel=\"noopener\">Watch the full case study<\/a><\/strong><\/h4>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>From a distance, there seems to be a lot of options when it comes to field operations software \u2013 but frequently the choice is clinched by unexpected benefits that go beyond the initial wishlist. <\/p>\n","protected":false},"author":25,"featured_media":157297,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[172736],"tags":[172727,172742,172738,782],"stakeholder_rel_tag":[172506],"contributor_rel_tag":[],"class_list":{"0":"post-157293","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-construction-software-news","8":"tag-featured","9":"tag-field-management","10":"tag-field-management-software","11":"tag-landscape","12":"stakeholder_rel_tag-re-flow"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why ATV chose configurable field 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