{"id":158185,"date":"2026-01-08T14:07:44","date_gmt":"2026-01-08T14:07:44","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=158185"},"modified":"2026-01-08T14:07:44","modified_gmt":"2026-01-08T14:07:44","slug":"hidden-cost-poor-rfi-management","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/","title":{"rendered":"The hidden cost of poor RFI management"},"content":{"rendered":"<h2><a href=\"https:\/\/www.newforma.com\/mastering-rfis-and-submittals-speed-up-your-ca-workflows-by-eliminating-manual-tasks\/\" target=\"_blank\" rel=\"noopener\">Newforma\u2019s own RFI overview and guidance<\/a> frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth<\/h2>\n<p>RFIs are supposed to be the \u201cpressure-release valve\u201d of construction administration. When drawings, specs, or field conditions don\u2019t line up, teams ask a focused question, get a clear answer, and keep work moving.<\/p>\n<p>But when RFIs are managed poorly, scattered across inboxes, tracked in fragile spreadsheets, answered without visibility, or left to linger, costs compound quietly, and responses are delayed. Not just in obvious delays, but in rework, disrupted trade stacking, damaged trust, and claims risk. And because these impacts are distributed across dozens of small decisions, they\u2019re easy to underestimate, until the project is already paying for them.<\/p>\n<p>Below are the hidden costs that show up most often, plus practical fixes that bring discipline back to RFI workflows.<\/p>\n<h3>1) Schedule drift that doesn\u2019t look like a delay &#8211; until it does<\/h3>\n<p>The first \u201chidden\u201d cost of improper contract administration is a micro-stoppage. When a crew hits an ambiguity, it creates a micro-stoppage where work either pauses or proceeds on assumptions.<\/p>\n<p>Either choice is expensive.<\/p>\n<ul>\n<li>Pause: labour burns, equipment sits, sequencing slips, and downstream trades lose their window.<\/li>\n<li>Proceed: the project team \u201cstays busy\u201d now, but an incorrect assumption heightens the risk of ripping out work later.<\/li>\n<\/ul>\n<p>This is why Newforma\u2019s RFI workflow guidance emphasises making RFIs buildable and specific with one clear question, solid references, and fast documentation, because vague RFIs waste time and create ping-pong loops.<\/p>\n<p>Industry guidance echoes the same failure mode: delayed responses and fragmented communication create \u201cschedule creep\u201d that accumulates across many open items.<\/p>\n<p>Hidden cost signal: Your schedule doesn\u2019t show \u201cRFI delay,\u201d but your weekly plan reliability drops, and trade partners start \u201cfloating\u201d activities to protect themselves.<\/p>\n<h3>2) Rework: the most expensive &#8220;answer&#8221; you\u2019ll ever get<\/h3>\n<p>Poor RFI management is a rework\u2019s best friend. When the field builds to an assumption and the clarification comes later, the project pays three times: once to install it wrong, once to demo the wrong installation and one more time to fix it.<\/p>\n<p>Newforma\u2019s \u201cWhat Is an RFI?\u201d page explicitly details how RFIs reduce the risk of reworks and save time\/money by clarifying design intent and compliance requirements.<\/p>\n<p>More broadly, research and industry reporting consistently tie rework to gaps in information and coordination. For example, Construction Industry Institute (CII) research has examined rework\u2019s impact on cost performance across a large project dataset. And Autodesk\/FMI have highlighted how poor project data and miscommunication drive high avoidable costs, which is exactly the kind of environment poor RFI practices create.<\/p>\n<p>Hidden cost signal: You\u2019re behind because of rework, but the root cause was weeks earlier; due to unanswered RFIs, unclear responsibility, or a response that never reached the field.<\/p>\n<h3>3) The administrative tax: hours lost to chasing, re-sending, and reconciling<\/h3>\n<p>Most teams notice the pain before they notice the cost:<\/p>\n<ul>\n<li>\u201cWho has this RFI?\u201d<\/li>\n<li>\u201cWhich drawing detail did this reference?\u201d<\/li>\n<li>\u201cDid we answer this already?\u201d<\/li>\n<li>\u201cWhy is the superintendent building off an old response?\u201d<\/li>\n<\/ul>\n<p>RFIs and submittals get scattered across emails, PDFs, and disconnected tools. This leads to transparency drops, duplicate entry rises, slowed review cycles, and the bottlenecking of field access.<\/p>\n<p>This admin tax isn\u2019t just annoying; it\u2019s a measurable effort drained from coordination, planning, and risk management into basic \u201cfind the thing\u201d work.<\/p>\n<p>Hidden cost signal: Your PMs and PAs are \u201cbusy all day,\u201d but output is mostly status checking and cleanup instead of proactive project leadership.<\/p>\n<h3>4) Quality and compliance risk (the cost arrives at inspection)<\/h3>\n<p>RFIs aren\u2019t only about constructability; they\u2019re a <a href=\"https:\/\/www.newforma.com\/essential-strategies-for-ensuring-construction-quality-control\/\" target=\"_blank\" rel=\"noopener\">quality and compliance mechanism.<\/a> Newforma\u2019s RFI guidance emphasises that clarification supports regulatory and design compliance and contributes to higher quality outcomes.<\/p>\n<p>When RFI management breaks down, quality issues don\u2019t surface immediately. They surface at the worst time, as an inspection, commissioning, or owner punch. You know when fixes are the most disruptive and expensive.<\/p>\n<p>Hidden cost signal: Late-stage \u201csurprises\u201d that weren\u2019t surprises\u2014just unresolved questions that lived in someone\u2019s inbox.<\/p>\n<h3>5) Claims and disputes: your RFI log becomes evidence (or a liability)<\/h3>\n<p>In disputes, documentation isn\u2019t paperwork; it\u2019s gospel. When projects escalate into delay\/disruption, defective work, or scope interpretation conflicts, the outcome often hinges on what was asked, when it was answered, and who acted on it.<\/p>\n<p>Legal and arbitration guidance repeatedly stresses meticulous documentation and evidence management in construction disputes.<\/p>\n<p>This is where sloppy RFI practices get expensive:<\/p>\n<ul>\n<li>Missing due dates<\/li>\n<li>Unclear decision authority<\/li>\n<li>Responses not logged<\/li>\n<li>Field directives issued outside the system<\/li>\n<li>No traceability to drawings\/specs.<\/li>\n<\/ul>\n<p>That\u2019s why logging the full cycle (questions, email messages, actions, file transfers) matters. It supports tracking and resolution of conflicts during or after construction.<\/p>\n<p>Hidden cost signal: When a claim starts forming, your team spends days reconstructing history instead of managing risk in real time.<\/p>\n<h3>A practical gut-check: &#8220;Are we paying the hidden tax?&#8221;<\/h3>\n<p>If you\u2019re seeing any of the following, you\u2019re likely paying more than you think:<\/p>\n<ul>\n<li>RFIs live in email threads with no single log<\/li>\n<li>Multiple teams maintain \u201ctheir own\u201d RFI trackers<\/li>\n<li>The field doesn\u2019t trust the latest answer<\/li>\n<li>Response times vary wildly by discipline\/person<\/li>\n<li>RFI chains are common because initial questions\/answers aren\u2019t complete<\/li>\n<li>You struggle to reconstruct history during owner meetings or claims conversations<\/li>\n<\/ul>\n<h3>Turn hidden RFI costs into visible control<\/h3>\n<p>RFIs aren\u2019t the problem, and neither is email. The real cost shows up when questions live in too many places, answers lack visibility, and no one can say, with confidence, what\u2019s been asked, answered, approved, or acted on.<\/p>\n<p>That\u2019s exactly the gap <a href=\"https:\/\/www.newforma.com\/newforma-konekt\/\" target=\"_blank\" rel=\"noopener\">Newforma Konekt<\/a> is built to close. As a project and information management platform, it brings emails, documents, decisions, and workflows together into a single, connected project record, so RFIs don\u2019t disappear into inboxes or spreadsheets.<\/p>\n<p>With <a href=\"https:\/\/www.newforma.com\/what-is-contract-administration\/\" target=\"_blank\" rel=\"noopener\">Contract Administration<\/a> features in <a href=\"https:\/\/www.newforma.com\/videos\/newforma-konekt-ca-track\/\" target=\"_blank\" rel=\"noopener\">CA Track<\/a>, teams can manage RFIs as the formal, traceable workflow they\u2019re meant to be. With the Outlook add-in, emails can be filed directly as RFIs, capturing real-world communication at the moment it happens and turning it into structured, defensible project data without slowing anyone down.<\/p>\n<p>The result isn\u2019t just better organisation, but also fewer delays, less rework, stronger documentation, and a project team that spends less time chasing information.<\/p>\n<div class=\"mk-custom-module-container\">\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth.<\/p>\n","protected":false},"author":17,"featured_media":158192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[172736],"tags":[464,172727,900],"stakeholder_rel_tag":[172488],"contributor_rel_tag":[],"class_list":{"0":"post-158185","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-construction-software-news","8":"tag-contributor-profile","9":"tag-featured","10":"tag-project-information-management","11":"stakeholder_rel_tag-newforma"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The hidden cost of poor RFI management | Planning, Building &amp; Construction Today<\/title>\n<meta name=\"description\" content=\"Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The hidden cost of poor RFI management\" \/>\n<meta property=\"og:description\" content=\"Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\" \/>\n<meta property=\"og:site_name\" content=\"Planning, Building &amp; Construction Today\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PBCToday\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-08T14:07:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Steph Carpenter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@PBC_Today\" \/>\n<meta name=\"twitter:site\" content=\"@PBC_Today\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\"},\"author\":{\"name\":\"Steph Carpenter\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/person\/dd16f5e0e89ad310c0ff814f9325eb65\"},\"headline\":\"The hidden cost of poor RFI management\",\"datePublished\":\"2026-01-08T14:07:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\"},\"wordCount\":1070,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp\",\"keywords\":[\"Contributor Profile\",\"Featured\",\"Project Information Management\"],\"articleSection\":[\"Construction Software News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#respond\"]}],\"copyrightYear\":\"2026\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\",\"url\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\",\"name\":\"The hidden cost of poor RFI management | Planning, Building &amp; Construction Today\",\"isPartOf\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp\",\"datePublished\":\"2026-01-08T14:07:44+00:00\",\"description\":\"Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage\",\"url\":\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp\",\"contentUrl\":\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pbctoday.co.uk\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The hidden cost of poor RFI management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#website\",\"url\":\"https:\/\/www.pbctoday.co.uk\/news\/\",\"name\":\"Planning, Building &amp; Construction Today\",\"description\":\"The Latest Planning, Building &amp; Construction News\",\"publisher\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pbctoday.co.uk\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#organization\",\"name\":\"Planning, Building & Construction Today\",\"alternateName\":\"PBC Today\",\"url\":\"https:\/\/www.pbctoday.co.uk\/news\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/01\/pbctoday-logo-yoast-seo-organisation-1920-1080-001.jpg\",\"contentUrl\":\"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/01\/pbctoday-logo-yoast-seo-organisation-1920-1080-001.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"Planning, Building & Construction Today\"},\"image\":{\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PBCToday\/\",\"https:\/\/x.com\/PBC_Today\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/person\/dd16f5e0e89ad310c0ff814f9325eb65\",\"name\":\"Steph Carpenter\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/97a073c56b415b32c4d1d8ee9ef9a0ce42224c6532ccc712f228b71f15b4e650?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/97a073c56b415b32c4d1d8ee9ef9a0ce42224c6532ccc712f228b71f15b4e650?s=96&d=mm&r=g\",\"caption\":\"Steph Carpenter\"},\"sameAs\":[\"http:\/\/www.pbctoday.co.uk\"],\"url\":\"https:\/\/www.pbctoday.co.uk\/news\/author\/stephhazlegreaves\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The hidden cost of poor RFI management | Planning, Building &amp; Construction Today","description":"Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/","og_locale":"en_US","og_type":"article","og_title":"The hidden cost of poor RFI management","og_description":"Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth","og_url":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/","og_site_name":"Planning, Building &amp; Construction Today","article_publisher":"https:\/\/www.facebook.com\/PBCToday\/","article_published_time":"2026-01-08T14:07:44+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp","type":"image\/webp"}],"author":"Steph Carpenter","twitter_card":"summary_large_image","twitter_creator":"@PBC_Today","twitter_site":"@PBC_Today","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#article","isPartOf":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/"},"author":{"name":"Steph Carpenter","@id":"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/person\/dd16f5e0e89ad310c0ff814f9325eb65"},"headline":"The hidden cost of poor RFI management","datePublished":"2026-01-08T14:07:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/"},"wordCount":1070,"commentCount":0,"publisher":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/#organization"},"image":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp","keywords":["Contributor Profile","Featured","Project Information Management"],"articleSection":["Construction Software News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#respond"]}],"copyrightYear":"2026","copyrightHolder":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/","url":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/","name":"The hidden cost of poor RFI management | Planning, Building &amp; Construction Today","isPartOf":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage"},"image":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp","datePublished":"2026-01-08T14:07:44+00:00","description":"Newforma\u2019s own RFI overview and guidance frames RFIs as formal clarification that helps protect quality, reduce rework, and keep workflows smooth","breadcrumb":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#primaryimage","url":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp","contentUrl":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2026\/01\/newforma_guide_masteringrfissubmittals_caguide_3dtitle.jpg.webp","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/construction-software-news\/hidden-cost-poor-rfi-management\/158185\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pbctoday.co.uk\/news\/"},{"@type":"ListItem","position":2,"name":"The hidden cost of poor RFI management"}]},{"@type":"WebSite","@id":"https:\/\/www.pbctoday.co.uk\/news\/#website","url":"https:\/\/www.pbctoday.co.uk\/news\/","name":"Planning, Building &amp; Construction Today","description":"The Latest Planning, Building &amp; Construction News","publisher":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pbctoday.co.uk\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pbctoday.co.uk\/news\/#organization","name":"Planning, Building & Construction Today","alternateName":"PBC Today","url":"https:\/\/www.pbctoday.co.uk\/news\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/logo\/image\/","url":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/01\/pbctoday-logo-yoast-seo-organisation-1920-1080-001.jpg","contentUrl":"https:\/\/www.pbctoday.co.uk\/news\/wp-content\/uploads\/2022\/01\/pbctoday-logo-yoast-seo-organisation-1920-1080-001.jpg","width":1920,"height":1080,"caption":"Planning, Building & Construction Today"},"image":{"@id":"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PBCToday\/","https:\/\/x.com\/PBC_Today"]},{"@type":"Person","@id":"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/person\/dd16f5e0e89ad310c0ff814f9325eb65","name":"Steph Carpenter","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pbctoday.co.uk\/news\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/97a073c56b415b32c4d1d8ee9ef9a0ce42224c6532ccc712f228b71f15b4e650?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/97a073c56b415b32c4d1d8ee9ef9a0ce42224c6532ccc712f228b71f15b4e650?s=96&d=mm&r=g","caption":"Steph Carpenter"},"sameAs":["http:\/\/www.pbctoday.co.uk"],"url":"https:\/\/www.pbctoday.co.uk\/news\/author\/stephhazlegreaves\/"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-10-03 06:00:12","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/posts\/158185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/comments?post=158185"}],"version-history":[{"count":1,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/posts\/158185\/revisions"}],"predecessor-version":[{"id":158193,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/posts\/158185\/revisions\/158193"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/media\/158192"}],"wp:attachment":[{"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/media?parent=158185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/categories?post=158185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/tags?post=158185"},{"taxonomy":"stakeholder_rel_tag","embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/stakeholder_rel_tag?post=158185"},{"taxonomy":"contributor_rel_tag","embeddable":true,"href":"https:\/\/www.pbctoday.co.uk\/news\/wp-json\/wp\/v2\/contributor_rel_tag?post=158185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}