{"id":92155,"date":"2021-04-20T07:30:24","date_gmt":"2021-04-20T06:30:24","guid":{"rendered":"https:\/\/www.pbctoday.co.uk\/news\/?p=92155"},"modified":"2022-07-01T16:26:03","modified_gmt":"2022-07-01T15:26:03","slug":"augmented-facility-management","status":"publish","type":"post","link":"https:\/\/www.pbctoday.co.uk\/news\/digital-construction-news\/augmented-facility-management\/92155\/","title":{"rendered":"The future of facility management is augmented reality"},"content":{"rendered":"

One in five facilities managers use augmented reality today, with over 70% expected to use it in the next two years. Gailia Rosen Schwarz, VP of business development at Resonai<\/a>, discusses a new report asking FM professionals how the technology is helping them to do their jobs better, faster and more easily<\/h2>\n

The field of facilities management is experiencing a dramatic digital transformation. The processes required to run commercial buildings can range from basic operations and ongoing maintenance to tenant retention and guest experiences, and they all demand constant attention. Artificial intelligence (AI), big data and the internet of things<\/a> (IoT) devices are just some of the technologies driving innovation in the industry.<\/p>\n

Facilities managers are now required to maintain systems in both the physical and digital realms. That\u2019s where augmented reality (AR) comes in. AR enables facility managers to more easily and powerfully accomplish their core responsibilities by streamlining operations and automating repair processes. At the same time, it unlocks opportunities to deepen visitor experiences, expand available data and insights, and introduce new revenue streams.<\/p>\n

Resonai<\/a> recently released a comprehensive report, 2021 State of Augmented Reality in Facilities Management<\/a>, to learn how AR helps industry professionals bridge those physical and digital aspects of their work. Here\u2019s what we found.<\/p>\n

The benefits of AR for facilities management professionals<\/h3>\n

To compile the report, we surveyed senior facility management directors in the United States and Europe to see how AR helps them perform their jobs better, faster and more easily. Participating executives represented a variety of facilities and industries, including corporate offices, shopping and entertainment centres, hospitals and medical facilities, and more.<\/p>\n

Across the board, facilities managers reported that AR is a top-of-mind tech advancement. One in five facilities management professionals have already implemented AR in some capacity. Among these early adopters, AR technology<\/a> is most commonly used to power tours and virtual demonstrations in support of marketing departments. Other popular applications include industrial manufacturing, tenant and visitor services, and educational training programmes<\/p>\n

Among the many business sectors represented by our survey participants, facility management professionals working at hospitals and medical centres have embraced AR more than any other group. Manufacturing facilities, educational facilities and corporate offices follow closely behind in AR adoption.<\/p>\n

The report also illuminates the wide-ranging benefits of AR specifically for facilities managers and building operators. Almost half of survey participants identified automating maintenance processes as a key benefit. And while facilities managers grapple with the weight of repairs and everyday upkeep, it\u2019s no surprise that preventative maintenance emerged as the greatest potential benefit of AR technology<\/a>.<\/p>\n