Scottish Water services will rise by 4.2% in 2022/23

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water services
© Ilya Genkin

Scottish Water has announced that the amount households pay for its water and wastewater services will rise by 4.2% in 2022/23

In order to protect its services against the impact of climate change, reduce carbon emissions and ensure customers have reliable and resilient services in future, Scottish Water is increasing its prices.

The company serves 2.6 million households – supplying 1.5 billion litres of water and removing and cleaning 1 billion litres of used and surface water daily.

The new annual charges will cause an average bill increase of 31 pence per week.

‘Services have been vital to maintaining public health’

Douglas Millican, chief executive of Scottish Water, the fourth largest water services provider in the UK, said: “Customers rely on our services for their daily water needs and to take away and clean the water they use.

“Over the last two years those services have been vital to maintaining public health during the pandemic.

‘Quality of Scotland’s drinking water remains very high’

“We have been recognised as leading in the water sector in the UK on customer service excellence, the quality of Scotland’s drinking water remains very high, and we are investing to protect the environment from pollution.

“Higher levels of investment are needed to protect services now and over the long term, particularly in meeting the challenges of more intense rainfall, flooding, and drought, and reducing carbon emissions.

“We understand there needs to be a balance between the need for higher levels of investment and the financial challenges faced by households at the present time.

“We have set charges at a level that takes account of those challenges while being open and clear that charges will need to increase further in future years.”

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