Company fined for water quality failings in Worcester

water quality, Pure Water Environmental Services,
© Kirill Vinokurov

Pure Water Environmental Services Ltd has been fined after failings which led to the contamination of drinking water supply to 83 residential apartments located in Worcester

In July 2018 customers complained of water quality issues affecting flats at Woodhouse Close, Diglis. They reported experiencing a chemical taste and odour affecting their water. Upon investigation, Severn Trent traced the problem to a water tank on the private water supply system for the development.

Severn Trent water fittings technician Lee Rawlings said: “Pure Water Environmental Services Ltd had been carrying out works to re-seal the tank a few days before and the solvents used on the job had contaminated the water supply to the properties.

“Due to the water quality risk, we had to issue ‘Do Not Drink’ notices to 83 properties which remained in force for over a week while the issue was rectified and we sampled the supply to confirm that the water was fit for customers to drink.”

During a hearing at Birmingham Magistrates’ Court, the company was ordered to pay £5,776.94 (£2,000 costs and £3,776.94 in compensation) for breaches of the Water Supply (Water Fittings) Regulations 1999.

Rawlings added: “We treat all water quality matters very seriously and we hope this case goes to show just how important it is for companies and individuals who install, repair and maintain plumbing systems that they have a legal responsibility to comply with Water Fitting Regulations.

“This case is a prime example of poor workmanship which resulted in a significant contamination of a plumbing system. It’s absolutely vital that we take this sort of legal action to protect water supplies for our customers, as well as recovering costs that, otherwise, our customers would have to bear.”


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