New hire controller trailblazer apprenticeship gains approval


The Institute for Apprenticeships (IfA) has approved the delivery of the new Hire Controller (Plant, Tools and Equipment) Trailblazer Apprenticeship

This comes on the back of several years’ of hard work by an employer-led Trailblazer Working Group who determined that a Hire Controller Trailblazer Apprenticeship Programme was critical in order to attract new recruits to the construction plant industry, as well as upskilling existing staff into a new role.

Hire Controllers co-ordinate the hire of plant, tools and equipment to customers and through a wide-ranging skills set, play a key role within plant hire companies nationwide.

The Trailblazer Working Group was chaired by Kirsty Archbold-Laming, Director of Southern Hoists, and consists of plant hirers across a number of employers from the hire and rental sector including general plant, access, cranes, rail plant, ground support, small plant and tools and concrete pumping.

The Construction Plant-hire Association (CPA) has provided extensive managerial and administrative support throughout the process and the International Powered Access Federation (IPAF) and the Hire Association Europe (HAE) have also been involved in the development of this Hire Controller Trailblazer Apprenticeship.

Kirsty Archbold-Laming, Chair of the Hire Controller Trailblazer Working Group said: “We’re extremely pleased after several years of hard work to get the final approval from the Institute of Apprenticeships. This new apprenticeship will be a major step in helping recruit the new staff that we need in our sector.

“I’d like to thank my colleagues in the group for their support and perseverance in getting this Trailblazer through to fruition and also thank our Relationship Manager, Jill Nicholls from the IfA for the excellent support that she provided.”

In developing the standard for this occupation, the Working Group defined the required duties of a Hire Controller for the training syllabus which included the provision of technical information to customers in helping them select and use suitable equipment for the planned activities; ensuring the equipment being hired is compliant with Health and Safety requirements; completing contract documentation at both on-hire and off-hire stages; processing payments including calculating hire and rental charges, damage charges, fraud prevention measures and insurance payments; and handling customer technical enquiries and complaints.

The Hire Controller Trailblazer Apprenticeship process will develop certain behaviours including forming positive relationships with customers, working both within a team and independently, developing a ‘Health and Safety-first attitude’, being self-motivated to meet operational targets, remaining respectful of equality and diversity and remaining committed to continual personal and professional development.


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