Leeds housing association recruiting new housing operations director

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Cedric Boston, ceo of Unity Homes and Enterprise in Leeds are seeking a housing operations director with expertise in customer service, customer engagement and service delivery
Cedric Boston, Unity Homes and Enterprise Chief Executive

Leeds housing association Unity Homes and Enterprise are seeking a housing operations director to boost service delivery

A permanent position, the successful candidate for the director of housing operations role will provide strategic direction for the delivery of all housing services.

Areas covered will include tenancy management, responsive repairs, planned and cyclical maintenance, estates services, customer services and rental income.

Applications from women and people with disabilities are especially welcome.

Social value will be a fundamental priority of the role

Management experience is desired for the role, as well as a strong commitment to Unity’s social purpose. Unity is a independent BME housing association operating in some of the most deprived and multicultural neighbourhoods in Leeds and has been graded highly by the Regulator of Social Housing.

Established in 1987, the organisation originally focused on the Chapeltown area in Leeds, but has since spread out across the inner city and to Harehills, Beeston and Kirklees. By 2021 Unity had added over 1300 affordable homes to local housing stock.

Alongside its role as a landlord and provider of housing services, the association helps people set up and run their own businesses, secure employment, and take up training, education, and volunteering opportunities to enhance their career prospects.

The new housing operations director will join at an exciting time for Unity

Cedric Boston, Unity Homes and Enterprise chief executive, said: “It is a particularly exciting time to be joining the organisation as we continue the work to transform our new five-year strategic vision into reality.

“As a key member of the senior management team, the director of housing operations will have a pivotal role in this exciting phase of Unity’s evolution.

“We are looking for a person who shares our passion for providing excellent services and has the drive to help people create a better future for themselves and the communities we serve.”

Applications close at midnight on Sunday 12 February.

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