SEF joint venture wins facilities management contract extension

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Interserve and the University of Sussex have won a contract extension worth £30m per annum to deliver facilities management services at the University of Sussex as part of joint venture Sussex Estates and Facilities (SEF)

Interserve and the University of Sussex formed the SEF joint venture in 2013. SEF delivers total facilities management (TFM) services which include 23 service lines involving 290 colleagues. SEF delivers solutions spanning from soft FM services through to maintenance, security to energy and waste disposal.

SEF has also been a key partner in numerous major projects on the university’s campus, including investment in student accommodation, construction of a new multi-storey car park and the installation of more than 3,000 solar panels.

‘Best-in-class TFM service’

Martin Burholt, Interserve’s managing director international FM and UK communities, said: “The contract extension illustrates our ability to work together with our joint venture partners to create a unique partnership that delivers a best-in-class TFM service to the University of Sussex.

“An example of the value that Interserve adds to contracts is the implementation of the latest computer-aided Facilities Management technology that has helped SEF drive efficient and effective service delivery and performance reporting.

“We have also used Interserve’s Customer Experience team to review how we increase customer satisfaction and further improve service delivery.”

“The contract illustrates how Interserve is meeting it’s key strategic objective of winning contract extensions and creating long-term relationships with our partners.”

The contract extension is until December 2024.

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