facilities management, NHS trust

Mitie has won four new contracts with Hertfordshire Partnership University NHS Foundation Trust and Hertfordshire Community NHS Trust, two in facilities management

These services were previously managed by Interserve facilities management but were renewed following Mitie’s acquisition of Interserve in November 2020.

The new contracts will be for five years, with the option to extend for an additional two, and will see Mitie provide services for 75 buildings, including mental health facilities and inpatient units, in Hertfordshire, Buckinghamshire, Essex and Norfolk.

Around 300 Mitie employees will work on the contracts to provide cleaning, security, portering, linen and laundry, catering and helpdesk services.

Although Mitie has signed four different contracts with the two separate NHS Trusts, the services will be managed as a single account, with one Mitie team working across all sites.

Technology-led security solution

Mitie will provide security services, including manned guarding, for Hertfordshire Partnership University NHS Foundation Trust’s Kingsley Green Campus.

Technology will play a key part of the security services, with Mitie Security Officers using a security app to quickly create and update incident reports.

This solution will allow officers to share information with colleagues, making it easier for the team to quickly respond to any issues and help keep staff, patients and visitors safe.

The updates will be supported by security analysts at Mitie’s Global Security Operations Centre (GSOC), its intelligence and technology-led security solution, and will provide best practice and recommendations to help minimise the security risks for the Trust.

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